Resources

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Performance Improvement Review Package (PIR)

Purpose:To provide organizations with the tools and guidance necessary to help them monitor and improve the quality and performance of integrated programs.Description:The Performance Improvement Review (PIR) package measures actual program performance against established performance indicators.

Pocket Guide to Managing Contraceptive Supplies

Purpose:A guide that provides logistic formulas and principles to help clinic and warehouse staff manage contraceptive supplies and other commodities properly and efficiently, at service delivery sites, and at storage and warehouse facilities.Description:The tool is a reference manual with guidelines on how to keep appropriate levels of contraceptive supplies available, good warehouse practices to

Policy and Programmatic Use of Demographic Health Survey Data

Purpose:To improve family planning program development and policy decision making by using client data from the Demographic Health Survey (DHS) to answer specific national and organizational level policy and programmatic questions.Description:The policy manual and accompanying diskettes describe how DHS data can be used to answer specific programmatic questions about designing cost-effective and c

Community COPE®: Building Partnership with the Community to Improve Health Services

Purpose:Community COPE is intended to assist supervisors and staff at service delivery sites to gather information from the community about the services the facility provides. The process identifies site strengths and weakness and also involves community members in addressing the weaknesses identified.

USAID Global Health E-Learning Center

Current technical information for global health professionalsThe Global Health eLearning Center developed by the USAID Bureau of Global Health is a response to repeated requests from field staff for access to technical public health information.

Business Planning for Health Program (BPH)

The Virtual Business Planning for Health Program (VBPH) equips organizations to develop a sound business plan to advance its mission. Participants learn how to capture and package new ideas, identify target markets, and determine the best complement of staff to design and launch the new product or service.

Virtual Leadership Development Program (VLDP)

In response to demand from public and private health care organizations for cost-effective, practical, and accessible leadership and management development, Management Sciences for Health (MSH) designed the Virtual Leadership Development Program (VLDP) in 2002.

Competencia Intercultural para la Atención de Salud Sexual y Reproductiva

Antecedentes y derechosEn los más de 200 países del mundo se hablan aproximadamente 6.912 idiomas1. De ellos, 150 países tienen por lo menos una minoría sustancial, es decir un grupo étnico o religioso que conforma por lo menos el 10% de su población. Alrededor de 300 millones de personas pertenecen a los grupos indígenas del mundo2.

Addressing the Critical Management Challenges of the Future

In September 1994, many thousands of men and women from every corner of the world—national leaders and representatives of governments, family planning organizations, women's groups, and health agencies—will meet in Cairo, Egypt to discuss what is probably the most important issue facing the world today: the limits to global survival resulting from rapid rates of population growth and s

Business Planning to Transform Your Organization

To diversify funding sources, health and social service organizations are finding that they can secure funds from nontraditional private sources—companies, professional investors, and individuals—for innovations in their social programs. A well-crafted business plan can often open the door to the foundations and corporate giving programs engaged in philanthropy or social investing.

Actions to Develop Managers Who Lead

You can take the following kinds of actions to develop your own leadership capacity and that of your staff and to improve working conditions.

Commodity Management in VCT Programs

The goal of this document is to provide practical guidance on commodity management issues related to establishing, managing, and scaling up voluntary counseling and testing (VCT) programs at both national and program levels.

REACH End of Program Booklet

Countries emerging from conflict have some of the worst health indicators in the world.About one-sixth of the world’s population lives in such countries, but these people suffer one-third of childhood and maternal deaths, and they endure a disproportionate burden of preventable diseases such as tuberculosis and malaria. Health is an issue that people can unite around.

Guide to Health Workforce Development in Post-conflict Environments

This volume presents an overview of how countries emerging from years of conflict and disruption of the social fabric have tackled the sometimes thorny issues of rebuilding a health workforce. It presents strengths and pitfalls encountered. It highlights the challenges to newly emerging national authorities to bring together the still functioning elements of the national health system.

Coaching para el desarrollo profesional y los resultados organizacionales

MSH HA DESARROLLADO un enfoque para ayudar a los gerentes aactuar más como coaches, lo que ha dado buenos resultados en varios entornos diferentes. En Nicaragua, por ejemplo, el coaching se convirtió en un componente crucial del esfuerzo de la organización hacia el logro de la sustentabilidad financiera en momentos de crisis.

From the Children's Mouths: Orphans and Vulnerable Children Booklet

In March 2006, with generous support from USAID and PEPFAR, MSH initiated performance-based funding for an Orphans and Vulnerable Children (OVC) Project through the Integrated Primary Health Care (IPHC) Project. The OVC Project started with six home-based care (HBC) organizations based in four provinces of South Africa.

Virtual Human Resource Management (VHRM) Program

The dimensions of the Human Resource (HR) crisis in health have been reported in stark terms over the last few years. Despite rising attention to the acute shortage of health care workers, solutions to the human resource crisis are difficult to achieve, especially in the poorest countries.

Strengthening Human Resource Management to Improve Health Outcomes

Human resource management (HRM) is essential in any organization, critically so when public health crises and workforce shortages collide, as they now do in many parts of the developing world. This issue of The eManager provides an overview of HRM systems, policies, and procedures; the components within these areas; and the Human Resources for Health Action Framework.

Good Governance in Civil Society Organizations

The concept of good governance has gained prominence in development programs over the past decade. Good governance in the health sector and other sectors that have an impact on health is recognized as essential to achieving the Millennium Development Goals.

El buen gobierno de las organizaciones de la sociedad civil

El concepto de buena gobernación ha adquirido cada vez más prominencia en los programas de desarrollo en el transcurso de la última década. La buena rectoría en el sector salud y en otros sectores que tiene un impacto sobre la salud es reconocida como un elemento esencial para lograr los Objetivos de desarrollo del milenio.

The WHO UNESCO FIP Pharmacy Education Taskforce: Enabling Concerted and Collective Global Action

By Claire Anderson, Ian Bates, Diane Beck, Tina Brock, Billy Futter, Hugo Mercer, Mike Rouse, Tana Wuliji, and Akemi YonemuraPharmacy Education is a priority area for the International Pharmaceutical Federation (FIP), the global federation representing pharmacists and pharmaceutical scientists worldwide that is spearheading the Global Pharmacy Education Taskforce.

Fortalecer la gestión de los recursos humanos para mejorar los resultados de salud

La gestión de recursos humanos (GRRHH) es esencial en cualquier organización, y es aún más crítica cuando las crisis de salud pública y la escasez de la fuerza laboral colisionan, como está ocurriendo en muchas partes del mundo en vías de desarrollo.

Guide to Monitoring and Evaluating Health Information Products and Services

Because resources available to improve global health are limited, it is becoming increasingly important for those who produce and disseminate health-related information and services to gauge the impact of their work.

The PBF Handbook: Designing and Implementing Effective Performance-Based Financing Programs

Performance-based Financing (PBF) is a powerful means of increasing the quality and quantity of health services by providing incentives to suppliers to improve performance and achieve results.

Community and Government Preparation for Severe Pandemics or Other Disasters: The MSH Approach

Management Sciences for Health offers technical expertise and materials to assist countries to prepare and respond to severe pandemics and other disasters such as earthquakes, hurricanes, and other challenges to health, social, and economic well-‐being.