Citizen Engagement in Health Service Delivery

Publication

The USAID-funded Leadership, Management, and Governance (LMG) Project used a case study methodology to document examples of effective citizen engagement in health service delivery to document lessons learned, best practices, and recommendations for strong health project design.

This work culminated in a literature review, Engaging Citizens in Health Service Delivery, that was published in August 2015 and documented the evidence on citizen engagement in health service delivery available at the time, and two project case studies examining the Healthy Communities and Municipalities II Project in Peru (July 2016) and the Integrated Health Project in the Democratic Republic of Congo (October 2016).