Resource Center

2008: NUMBER 1

MSH has developed an approach to helping managers become more like coaches, which has proven successful in various settings. In Nicaragua, for example, coaching became a critical part of an organization's push toward financial sustainability in a time of crisis. It transformed the way senior managers and supervisors related to clinic directors, whose roles needed to change in fundamental ways.

This issue of The eManager will help you examine your managerial practices and give you the tools to expand your role from manager to manager as coach. Using the OALFA (Observe, Ask, Listen, give Feedback, and reach an Agreement) self-assessment, you can evaluate your coaching skills and make a plan to refine and apply them.