Vietnam

To provide the evidence to develop staffing norms for health facilities, the Workload Indicators of Staffing Need (WISN) tool of the World Health Organization (WHO) was adopted for assessing workload pressures to inform and improve human resource planning in facilities that provide HIV/AIDS services. This is a mixed methodology approach combining qualitative (separate group discussions for each OPC position) and secondary data extraction (number of patients/clinic from routine reports) in 23 outpatient clinics (OPCs) of Hai Phong City, Vietnam, from January-March 2014. The results showed that, with one exception, there is no shortage of manpower in the OPC system in Hai Phong. The pilot implementation of this toolkit for other HIV/AIDS service providers and other health care facilities could help calculate staff requirements, inform manpower planning, and help staff at health facilities develop job descriptions and plan their work accordingly.

Setting: The National Tuberculosis Programs of Ghana, Viet Nam and the Dominican Republic. Objective: To assess the direct and indirect costs of tuberculosis (TB) diagnosis and treatment for patients and households.

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